Information Services completed the transition back to the production e-mail system last night and everything is up and operational, including the much needed spam filter. Messages from the emergency system were also transferred back to our normal e-mail system so any e-mail you received during the storm should be in your normal mailbox. IS will be working on the restoration of shared file systems (H: and S: drives) today but for the time being most of your personal folders will not be available. We will let you know as soon as they are!
The UTMB central phone switch is up and available. This is by no means perfect phone service but I’m confident we will make things work with what we have. Many phone lines are spotty due to water damage on the wires, problems at the telephone company central office, and problems as a result of how the switch took a hard shutdown during the storm. Technicians will be on-site today working these problems one by one. If your phone doesn’t work, try others around you until we can get yours restored. Incoming calls are working to phones that are working as well.
Again, words cannot express the awesome job a handful of IS staff are doing to restore service and provide support for command center requests. It is another example of Dr. Richardson’s “UTMB doing its best when situations are at their worst!!!!!” Great job everyone! Todd
Is the return of clinical nursing still 2 - 4 weeks? I have heard from some employees that they were looking for other employment. Would you suggest we find jobs elsewhere to pay our bills or is work just around the corner? I plan to call some of my debtors and see if I can postpone some of my debt that are due this week. I have registered with FEMA but the web site indicated it would be possibly weeks before I hear from them.
Thanks to IS for getting the email back up. Is there any information available on the status of Ewing hall? Is the building OK? Is the emergency power working?
Does anyone know if the garage next to the administrative building is okay? Any damage to the cars?
No luck logging into email (not recognizing userid or password). Any ideas?
Does anybody what has happened in records dept?
I am non E due to my parents but my Mother is with my sister & I am available now. I have no access to UTMB mail presently. Can not get it changed presenlty. I am avaialble to do anything. cell phone is 1318-617-8405. Vicki
I have been unable to log in to my UTMB email either. I was able to log in to the EMS system at first and am still receiving firstcall and EMS notices. However, got an error message on EMS and now on webmail that user id or password is incorrect. Did anyone find a solution?
hi, my daughter studies at UTMB and I need information on damage to Villa Marina apts. on 300 ferry road as well as to the UTMB public parking garage between University Blvd. and 8th Street. I don’t know where to get information, I can’t get in the island and I’m really worried. I pray that things will be better soon and keep up the good work you are doing. Thanks a million.
A friend sent me this web address. It has satellite photos of the island post-storm and you can zoom in by clicking on a photo. Most of what you see is roof-tops, but it was helpful for me to see my house still standing, roof intact. I’m so thankful to hear that so many people are safe and healthy. Hope this abates some of your concern for your property: http://ngs.woc.noaa.gov/ike/29094C7_IKE.HTM
Best wishes.
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